Real questions. Real answers. Real people. (Yes, really.)
We know, we know, you've been burned before. You asked a "simple question" and got a response from a bot named Kevin who clearly never touched a basketball in his life. Not here. HerHoopsClub is human-built, human-run, and human-answering. The same people who created this brand for female hoopers are the ones keeping the lights on and the inbox open. We put together the most common questions we get so you don't have to wait on us. But if your answer isn't here, we're just one message away.No Kevin. No bots. Just us. (Yes, really.)
Orders & Shipping
Currently USA only but we're building. International is on the roadmap, so stay close.
We print every product fresh! No dusty warehouse stock, just made-to-order quality. Once your order is in production, here's the timeline:
Production: 1–5 business days
Shipping: 2–5 business days
Total: 3 to 10 business days from order to doorstep.
We promise we hustle, just as much as you do on every defensive possession. Worth the wait. We promise.
All the usuals - Visa, Mastercard, American Express, Maestro, UnionPay, Apple Pay, Google Pay, and Shop Pay. If you've got it in your wallet, digital or otherwise, we've probably got you covered.
Totally normal. Tracking links can take 24–48 hours to activate after your order ships. If it's still quiet after that window, hit us up we'll get on it personally.
Products
100%. Every HerHoopsClub shirt is designed, printed, and shipped by our partners in the USA. What you see is exactly what you get, built with the same pride we put into the culture itself.
Our products are mainly unisex and run true to size. Check the size guide on the product page before ordering. We want your fit to feel as good as your game looks.
We don't cut corners on quality. Here's what's inside every HerHoopsClub shirt:
100% ring-spun cotton — ultra soft & durable
Garment-dyed — vintage fade, no shrink
Water-based print — no plastic feel, safe on skin
Reinforced stitching — made to last
Care: Cold wash, tumble dry low, wash inside out to keep colors vibrant
Treat it right and it'll last as long as your love for the game.
Every shirt is printed and shipped right here in the USA. No overseas guesswork, no mystery fulfillment centers. Made with intention, shipped with pride.International shipping is on our radar! Stay tuned.
Returns & Exchanges
No hoops to jump through here (pun intended). If something's off, you've got a full 30-day window so we make it right. No lengthy explanations, no back-and-forth, no stress. Just reach out and we'll handle it like the crossover machines ehhmm, like the humans we are.
If the fit's or the color is not right, we got you. Just hand as the rock and we will score and make it right for the team. You can exchange for unworn items within 30 days.
Tip: If you're between sizes or have broad shoulders/Chest -> size up.
Environment & Impact
We built this brand with intention and that goes beyond the designs. Every product is printed on demand, meaning nothing gets produced until you order it. No overstock, no waste, no unsold shirts ending up in a landfill.
Every HerHoopsClub shirt is printed using DTG (Direct-to-Garment) technology a clean, precise printing method that uses water-based inks with no plastic feel and no harsh chemicals. The result is a print that's soft on skin, bold in color, and built to last.
Because producing thousands of products nobody ordered isn't just wasteful it's lazy just like a 100 crossovers without purpose. Print-on-demand means every product is made with purpose, for a real person, at the moment it's needed. Less waste. More intention. Exactly how we think the game should be played. One crossover to beat a defender and score and make a game winning pass.